Technology - Platform - Workplace Engineering - Voice Engineer - Jersey City

US-NJ-Jersey City
Job ID
2017-16564
Schedule Type
Full Time
Level
Vice President/Executive Director
Function(s)
Technology
Americas
Division
Technology
Platform
Employment Type
Employee

MORE ABOUT THIS JOB

TECHNOLOGY
Our team of engineers builds solutions to the most complex problems. We develop cutting-edge systems and processes that form the core of our key business and enable transactions to move in milliseconds. We provide real-time access to critical deal information and crunch billions of data points each day to inform firm-wide market insights and strategies. Team members have the opportunity to work at the forefront of technology innovation alongside industry leaders and make significant contributions to the field.

 

Job Summary & Responsibilities

 

YOUR IMPACT

 

We are looking for an experienced implementation professional with engineering and program management skills to assure delivery of voice related technologies within the global and regional scopes. Driving down costs and reducing risk through environment ownership and optimization are the parallel goals in this position. Providing expertise in support of operational organizations will assure speed of issue resolution and integration of lessons learned into product development cycle.

 

HOW YOU WILL FULFILL YOUR POTENTIAL

  • Managing business, technology or risk-driven programs and projects across communication products to ensure they meet the firm's requirements. Products will cover Carrier products, Trader Voice Systems, IP-PBX, voicemail, call center, audio conferencing systems.
  • Design deployment models standards, upgrade procedures and monitoring procedures for voice platforms.
  • Interface with global team members to provide consistent product offerings.
  • Perform engineering / design reviews. - Manage product lifecycles for voice platforms.
  • Provide escalation support and advance troubleshooting of critical issues on voice platforms.
  • Document the design, architecture, monitoring and support aspects of the supported platforms.
  • Analyze production outage trends and recommend long-term product fixes.
  • Engineer and streamline operation workflow process.

RESPONSIBILITIES AND QUALIFICATIONS

Goldman Sachs Careers | Job Search - Technology - Tech Infrastructure - Workplace Engineering - Voice Engineer - Jersey City

 

 

ABOUT GOLDMAN SACHS

The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.


© The Goldman Sachs Group, Inc., 2017. All rights reserved
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet.