Customer Acquisition Analytics

Location(s) US-NY-New York
Job ID
2017-40807
Schedule Type
Full Time
Level
Vice President/Executive Director
Function(s)
Consumer Banking
Region
Americas
Division
Consumer and Commercial Banking Division
Business Unit
ODP Marketing
Employment Type
Employee

MORE ABOUT THIS JOB

CONSUMER AND COMMERCIAL BANKING

In Goldman Sachs Bank USA, we offer a wide range of solutions to help our customers meet their financial goals. Our teams seek to provide the highest level of customer service and support in everything we do. The Bank offers high yield savings accounts and a variety of loan products to individuals and private bank, corporate and community clients. Our savings products include an online savings account and certificates of deposit in a variety of terms.

 

Consumer and Commercial Banking brings innovative solutions to traditional banking activities. We are a global team of lenders, investors, risk managers, skilled marketers, web experts and banking specialists. We provide a suite of solutions to help our customers meet their personal financial goals. We make direct investments in, and risk manage, a portfolio of corporate loans and securities. And we help transform distressed communities through investments and loans of private capital.

 

Digital Finance, a subdivision of CCBD, is composed of the firm’s digitally-led consumer businesses which include the global online consumer deposits business and the US online consumer lending business, the firm’s first-ever direct-to-consumer platform built from the ground up. Digital Finance combines the strength and heritage of a 147-year-old financial institution with the agility and entrepreneurial spirit of a tech start-up. This unique dynamic allows us to help our customers achieve financial progress through customizable solutions that are grounded in value, transparency and simplicity.

RESPONSIBILITIES AND QUALIFICATIONS

As a member of the online consumer deposits Analytics team, you will be working closely with the Analytics lead as well as the marketing and product leads on supporting the customer acquisition strategy of the deposits business. In your role:

  • You will lead the analytics that supports the multi-channel customer acquisition strategy, including leading the development of customer segmentation, marketing, targeting, as well as the evaluation of new data sources and advanced data processing technologies
  • You will carry out market data analyses to help gain market share
  • You will be responsible for performing advanced analytics to drive marketing strategy decisions
  • You will help with the design, development, evaluation and monitoring of test and learn strategies that help the business drive efficiencies in the customer acquisition process
  • You will leverage methods from diverse disciplines to gain customer insights, draw conclusions and work with business partners to put those insights into action
  • You will work closely with business partners, technology and modelling teams to evaluate new and alternate data sources as well as analytical tools

Qualifications:

  • 5-7+ years of experience in financial services industry developing data driven strategies
  • Advanced degree (Masters) in quantitative areas like Applied Math, Statistics, Engineering, Computer Science or related disciplines
  • Prior strategy experience in deposits business / marketing analytics is preferred
  • Strong quantitative and analytical skills and experience in working with large data sets and Big Data tools and stack (e.g., Hadoop, etc.).
  • Experience with one or more modeling tools (R, Matlab, Octave, SPSS, SAS) and one or more mainstream programming language (Python, Java, C, Scala, C++, etc.) is preferred
  • Strong project management skills; self-driven; ability to work independently and cross-functionally
  • Demonstrate an ability to effectively communicate and present results highlighting the broader commercial and strategic impact

ABOUT GOLDMAN SACHS

The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.

© The Goldman Sachs Group, Inc., 2018. All rights reserved Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet.