Consumer Fraud Strategy, Analyst/Associate- Richardson, Texas

US-TX-Irving
Job ID
2017-41102
Schedule Type
Full Time
Level
Associate, Analyst
Function(s)
Consumer Banking
Americas
Division
Consumer and Commercial Banking Division
Digital Finance - Irving
Employment Type
Employee

MORE ABOUT THIS JOB

Consumer and Commercial Banking (CCBD)

Consumer and Commercial Banking brings innovative solutions to traditional banking activities. We are a global team of lenders, investors, risk managers, skilled marketers, web experts and banking specialists. We provide a suite of solutions to help our customers meet their personal financial goals. We make direct investments in, and risk manage, a portfolio of corporate loans and securities. And we help transform distressed communities through investments and loans of private capital.

 

Digital Finance Description

Digital Finance, a subdivision of CCBD, is composed of the firm’s digitally-led consumer businesses which include the global online consumer deposits business and the US online consumer lending business, the firm’s first-ever direct-to-consumer platform built from the ground up. Digital Finance combines the strength and heritage of a 147-year-old financial institution with the agility and entrepreneurial spirit of a tech start-up. This unique dynamic allows us to help our customers achieve financial progress through customizable solutions that are grounded in value, transparency and simplicity.

 

Our Impact

Our team of critical thinkers launched the consumer facing businesses within Goldman Sachs and will continue to expand our consumer offerings to diversify the Bank.  We work with groups in all areas of the firm to design and deliver industry leading solutions for the consumer businesses that also help to transform the broader Bank.  Our team also provides critical operations and user experience design to ensure the business flows smoothly when customers come to us. From day one, team members play a vital role in upholding the three customer support principles of customer focus, process innovation, and risk management.

 

The Fraud Strategy team reports into the Chief Risk Officer for the Consumer Digital Finance business along with the Credit Strategy and Business Risk functions.  This is a high impact and fast paced role with an opportunity to develop baseline strategies for new business initiates as well as optimize existing fraud programs. 

RESPONSIBILITIES AND QUALIFICATIONS

Your Impact

In your role on the Fraud Strategy team for the US based consumer lending and deposits businesses, you will have responsibility for the design, development and execution of a comprehensive fraud strategy and supporting management information systems and management reporting.  This role requires the candidate to be able to analyze fraud trends, develop fraud strategies, and implement the fraud rules needed to address current as well as evolving fraud threats.  Ideal candidates will have expertise in and passion for the prevention of both Identity and Transaction fraud, and a passion for use of innovative technology-driven solutions to provide world class customer experiences within the established risk thresholds of the business, and experience leveraging multiple disparate data sources in an integrated decision engine in order to make real time decisions on applicants and/or transactions.  The candidate must be able to collaborate and influence across divisions to deliver enterprise fraud initiatives, and have experience working with internal and external governance teams across the business including Customer Operations, Financial Crimes (AML), Compliance, Decision Sciences, and Technology. 

 

Job Summary and Responsibilities

  • Use a data driven approach to understand fraud risk and design effective Identity and Transaction Fraud prevention programs
  • Obtain approval for implementation of changes to the Fraud Strategy
  • Execute changes to the fraud strategy (requires proficiency in Java, R, Python, or similar languages)
  • Establish the appropriate analytical environment and reporting to ensure comprehensive fraud coverage
  • Work directly with the Customer Operations leadership team responsible for execution of the fraud strategy
  • Supervise high risk investigations on fraudulent applications and suspicious user activity and own strategy changes
  • Research and remain current on the latest industry fraud trends and recommend tools, services, and practices for improvement
  • Identify and develop process improvements to maximize efficiency of fraud detection activities as required
  • Review, evaluate, and drive selection of new vendors or technologies to enhance the fraud strategy and mitigate emerging risks

Preferred Skills

  • Proficiency in Java, R, Python, SQL
  • Strong communication skills
  • Analytical, problem solving, and reporting experience
  • Pro-active, self-motivated, quick-learner, assertive and well organized 
  • Ability to work independently, but still be a strong team player 
  • Forward looking, focused on streamlining processes and increasing efficiency 
  • Attention to details, and excellent oral and written communication skills 
  • Flexibility and ability to multi-task 
  • Hands on, proactive approach to problem solving

ABOUT GOLDMAN SACHS

The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.


© The Goldman Sachs Group, Inc., 2017. All rights reserved
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet.