• Realty Management Division, Consumer Servicing Oversight, Associate, Dallas

    Location(s) US-TX-Dallas
    Job ID
    2018-45871
    Schedule Type
    Full Time
    Level
    Associate
    Function(s)
    General
    Region
    Americas
    Division
    Realty Management Division
    Business Unit
    Cons Svcs Oversight
    Employment Type
    Employee
  • MORE ABOUT THIS JOB

    Job Summary & Responsibilities

    The Goldman Sachs Group, Inc. is a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and high-net-worth individuals. The firm is headquartered in New York and maintains offices in London, Frankfurt, Tokyo, Bangalore, Hong Kong and other major financial centers around the world.

    The Realty Management Division (RMD) plays an integral role in supporting the firm’s real estate investing strategy by providing investment and asset management services globally in the real estate market, partnering with other divisions in the firm to deliver results wherever Goldman Sachs has an interest. RMD serves as an extension to revenue divisions by providing services such as sourcing, acquisition, underwriting and due diligence of distressed and performing real estate and loan assets, asset management, portfolio management and disposition across various property types including office, multi-family, retail and hotel. Our division also manages residential loan portfolios and warehouse repo lines across auto, student, and consumer asset classes while providing structure, pricing and collateral analysis support. We look for individuals who are passionate about real estate and finance, have strong problem solving and analytical skills, and are a great communicators who are eager to make an impact.

     

    This role, within the Consumer Servicing Oversight (CSO) team is specific to management of risk associated with external vendors engaged to support consumer loan acquisition and loan servicing activities. This role will include direct and frequent contact with external vendors. External vendors may include loan servicers, due diligence providers, document custodians, and similar service providers. Internally, the role will require a close working relationship with the Realty Management Division, Global Compliance, Technology Risk, Legal, Credit and multiple investing divisions (i.e. Investment Banking, Securities). The role will include frequent presentations to the Firmwide Consumer Loan Servicing Vendor Management Committee. Consumer loan servicing and related oversight is highly regulated and requires interaction with federal and state regulators.

     

    Responsibilities:

    • Conduct initial and ongoing third party vendor due diligence and risk assessments
    • Perform oversight and execute targeted assessments, including loan level testing of vendor practices
    • Evaluate vendor compliance with firm and industry standards, applicable regulations and contractual requirements
    • Prepare assessment summaries and detailed observation reports for exceptions and/ or risks identified during testing
      • Work with management to develop appropriate remediation strategies for identified risks and incidents
    • Evaluate vendor performance against SLA or contract, assess operating/control environment to help minimize the firm’s exposure to regulatory and reputational risk
    • Develop and maintain policies, procedures and best practices for management of vendor performance and associated risk
    • Keep up to date with relevant regulatory guidance, industry practices and internal compliance policies

     

    Preferred Qualifications

    • 3+ years work experience in banking, auditing, data management and/ or consumer loan servicing
    • Knowledge of regulations governing the consumer loan servicing industry
    • Fluency in Spanish a plus
    • Strong communication skills (clear, concise, and confident) with the ability to develop and manage relationships
    • Solid analytical/ logical mindset attention to detail and problem solving skills with the ability to exercise sound and balanced judgment in a highly regulated environment with aggressive deadlines
    • Advanced proficiencies in Excel, Powerpoint; SQL a plus
    • Project Management and strong organization skills
    • Experience with collaborating with off-shore team’s a plus
      • Highly motivated, team oriented with a strong sense of ownership and accountability
    • Ability to travel

    .

    RESPONSIBILITIES AND QUALIFICATIONS

    Job Summary & Responsibilities

    The Goldman Sachs Group, Inc. is a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and high-net-worth individuals. The firm is headquartered in New York and maintains offices in London, Frankfurt, Tokyo, Bangalore, Hong Kong and other major financial centers around the world.

    The Realty Management Division (RMD) plays an integral role in supporting the firm’s real estate investing strategy by providing investment and asset management services globally in the real estate market, partnering with other divisions in the firm to deliver results wherever Goldman Sachs has an interest. RMD serves as an extension to revenue divisions by providing services such as sourcing, acquisition, underwriting and due diligence of distressed and performing real estate and loan assets, asset management, portfolio management and disposition across various property types including office, multi-family, retail and hotel. Our division also manages residential loan portfolios and warehouse repo lines across auto, student, and consumer asset classes while providing structure, pricing and collateral analysis support. We look for individuals who are passionate about real estate and finance, have strong problem solving and analytical skills, and are a great communicators who are eager to make an impact.

     

    This role, within the Consumer Servicing Oversight (CSO) team is specific to management of risk associated with external vendors engaged to support consumer loan acquisition and loan servicing activities. This role will include direct and frequent contact with external vendors. External vendors may include loan servicers, due diligence providers, document custodians, and similar service providers. Internally, the role will require a close working relationship with the Realty Management Division, Global Compliance, Technology Risk, Legal, Credit and multiple investing divisions (i.e. Investment Banking, Securities). The role will include frequent presentations to the Firmwide Consumer Loan Servicing Vendor Management Committee. Consumer loan servicing and related oversight is highly regulated and requires interaction with federal and state regulators.

     

    Responsibilities:

    • Conduct initial and ongoing third party vendor due diligence and risk assessments
    • Perform oversight and execute targeted assessments, including loan level testing of vendor practices
    • Evaluate vendor compliance with firm and industry standards, applicable regulations and contractual requirements
    • Prepare assessment summaries and detailed observation reports for exceptions and/ or risks identified during testing
      • Work with management to develop appropriate remediation strategies for identified risks and incidents
    • Evaluate vendor performance against SLA or contract, assess operating/control environment to help minimize the firm’s exposure to regulatory and reputational risk
    • Develop and maintain policies, procedures and best practices for management of vendor performance and associated risk
    • Keep up to date with relevant regulatory guidance, industry practices and internal compliance policies

     

    Preferred Qualifications

    • 3+ years work experience in banking, auditing, data management and/ or consumer loan servicing
    • Knowledge of regulations governing the consumer loan servicing industry
    • Fluency in Spanish a plus
    • Strong communication skills (clear, concise, and confident) with the ability to develop and manage relationships
    • Solid analytical/ logical mindset attention to detail and problem solving skills with the ability to exercise sound and balanced judgment in a highly regulated environment with aggressive deadlines
    • Advanced proficiencies in Excel, Powerpoint; SQL a plus
    • Project Management and strong organization skills
    • Experience with collaborating with off-shore team’s a plus
      • Highly motivated, team oriented with a strong sense of ownership and accountability
    • Ability to travel

    ABOUT GOLDMAN SACHS

    The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.

    © The Goldman Sachs Group, Inc., 2018. All rights reserved Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet.