• IMD, GSAM, Strategic Client Services, Mutual Fund Client Support, Vendor Oversight Analyst/Associate – Chicago

    Location(s) US-IL-Chicago
    Job ID
    2018-49675
    Schedule Type
    Full Time
    Level
    Analyst, Associate
    Function(s)
    Investment Management
    Region
    Americas
    Division
    Investment Management Division
    Business Unit
    PV Shareholder Services
    Employment Type
    Employee
  • MORE ABOUT THIS JOB

    INVESTMENT MANAGEMENT

    We’re a team of trusted advisors who provide innovative investment solutions to help our clients meet their financial goals. From private wealth to asset management, we work with specialists and groups from around the firm to help high-net-worth individuals and institutions across various industries navigate changing markets and make smart investments. We value self-starters with an entrepreneurial spirit, but still provide the support and resources to ensure your success.

     

    OUR IMPACT

    Goldman Sachs Asset Management (GSAM) delivers innovative investment solutions through a global, multi-product platform that offers clients the advantages that come with working with a large firm, while maintaining the benefits of a boutique. GSAM is one of the pre-eminent investment management organizations globally. Critical to the success of GSAM is our ability to leverage a global team of talented professionals to define solutions and lead change across the operational infrastructure.

    Within GSAM, the Strategic Client Service group is a global, sales aligned service organization that provides high quality service and solutions to Shareholders.  Through their client service model, Strategic Client Services enables distribution of GSAM investment products, provides consultative services, scale and controls, all with a focus on being accretive financially to the business.

    Within Strategic Client Service, the Mutual Fund Client Support team is a solutions oriented team seeking to enhance the client experience by developing and monitoring ongoing service related strategies and controls. This team is responsible for the management of the Vendor Oversight program for US Shareholder Services third party vendors.

     

    YOUR IMPACT

    We are seeking a highly motivated, detail-oriented, and control focused candidate to join our Mutual Fund Client Support team. In this capacity, you will manage our third party vendors and oversee our service related strategies with the goal of providing an optimal client experience.

     

    RESPONSIBILITIES AND QUALIFICATIONS

    HOW YOU WILL FULFILL YOUR POTENTIAL

     

    PRIMARY RESPONSIBILITIES

    • Daily, weekly and monthly control report review and monitoring
    • Perform a secondary review of transactions processed by vendors
    • Research and resolve processing related issues to ensure successful resolution
    • Drive strategic initiatives which align with team, divisional and firm goals
    • Partner with vendors and internal teams to develop enhanced functionality and create increased efficiency
    • Complete vendor oversight requirements related to quarterly scorecards, SOC-1/SSAE16 reviews, annual vendor risk reviews and other related items
    • Ad hoc requests and projects as they arise

    SKILLS & EXPERIENCE WE’RE LOOKING FOR

     

    Basic Qualifications

    • BA/BS degree required
    • Excellent communication, organizational, time management and interpersonal skills
    • Demonstrates accountability and sense of urgency solving problems efficiently in a deadline driven environment
    • Willingness to be a self-starter with excellent problem solving skills and ability to anticipate outcomes
    • Fluency with PC skills including MS Word, MS Excel, MS Access and MS PowerPoint

    Preferred Qualifications

    • 2+ years financial services experience with back office background preferred
    • Knowledgeable about the mutual fund industry and general interest in financial services

    ABOUT GOLDMAN SACHS

    The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.

    © The Goldman Sachs Group, Inc., 2018. All rights reserved Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet.