• Production Engineer - CIMD - Marcus by Goldman Sachs Engineering

    Location(s) US-TX-Richardson
    Job ID
    2019-53268
    Schedule Type
    Full Time
    Level
    Associate
    Function(s)
    Technology
    Region
    Americas
    Division
    Engineering
    Business Unit
    Consumer Tech Integrated Sol
    Employment Type
    Employee
  • MORE ABOUT THIS JOB

    What We Do
    At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets.

    Engineering, which is comprised of our Technology Division and global strategists groups, is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions. Want to push the limit of digital possibilities? Start here.

    Who We Look For
    Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment.

     

    Marcus by Goldman Sachs is the firm’s consumer business, combining the entrepreneurial spirit of a startup with 150 years of experience. Today, Marcus has $50 billion in deposits, $5 billion in loan balances and 4 million customers across our lending and deposits businesses, as well as the personal financial management app, Clarity Money. Through the use of insights and intuitive design, we provide customers with powerful tools and products that are grounded in value, transparency and simplicity. We are backed by our unique team, comprised of individual contributors from leading agile technology companies, fintechs and consumer financial services companies, allowing us to disrupt the industry, while helping consumers take control of their financial lives.

    RESPONSIBILITIES AND QUALIFICATIONS

    The Production Engineering team is responsible for the availability, performance, monitoring, incident response and resolution for the platforms in our division.  

     

    HOW YOU WILL FULFILL YOUR POTENTIAL
    • Ensure that before going to production, systems meet supportability requirements, including documentation, runbooks, monitoring, logging, high availability configuration and can pass required disaster recovery plans
    • Working closely with central engineering teams to develop and enhance automation capabilities that address the need to detect and recover as quickly as possible
    • Maintain services once they are in production by measuring and monitoring availability, latency and overall system health
    • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity

    SKILLS AND EXPERIENCE WE ARE LOOKING FOR
    • BS or Master’s degree in Computer Science or a related technical engineering field
    • BSc or Master’s degree
    • 5-8 years of recent hands-on experience in software industry
    • 3+ years of experience with monitoring and service management tools such as PagerDuty, AppDynamics, Splunk and Service Now
    • Hands-on expertise in Tableau or other data visualization tools
    • Experience in designing, analyzing and troubleshooting large-scale distributed systems
    • Experience and curiosity in debugging and optimizing code for routine task automation
    • Excellent verbal and written communications skills are essential
    • You must have experience managing multiple tasks and using sound judgment when prioritizing and escalating
    • You must have extensive experience of issue investigation and root cause analysis of a technical nature
    • You must be able to work with deeply technical engineers, identify gaps that need addressing, and hold them to account
    • A successful candidate will be able to balance project management trade-offs, own decisions and communicate effectively with senior stakeholders across business, partners, vendors, internal technology stakeholders and technology peers, with an eye towards influencing and driving positive business outcomes

    Preferred Qualifications
    • Energetic, self-directed and self-motivated, able to build and sustain long-term relationships with clients and colleagues
    • Intuitively coalesce towards problems with an open mind, within the context of a team
    • Exceptional analytical skills, able to apply knowledge and experience in decision-making to arrive at creative and commercial solutions
    • Strong desire to learn and contribute solutions and ideas to a broad team
    • Independent and comfortable in a fast paced, ambiguous and often multi-directional work environments
    • Ensures accuracy of the information entered into the production scheduling systems
    • Ensures accuracy and timeliness of information entered in problem management systems
    • Exposure to Lean, Agile, Six Sigma, BPM and ITIL preferable
    • Experience of development or live operations (reading code, debugging etc.) relating to in one or more of the following technologies is a plus: Python, JavaScript, Java, SQL, NoSQL, linux shell scripting, terraform, kubernetes, docker, http and networking stacks

    The Consumer and Investment Management Division includes Goldman Sachs Asset Management (GSAM), Private Wealth Management (PWM) and our Consumer business (Marcus by Goldman Sachs). We provide asset management, wealth management and banking expertise to consumers and institutions around the world. CIMD partners with various teams across the firm to help individuals and institutions navigate changing markets and take control of their financial lives.

     

    ABOUT GOLDMAN SACHS

    The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.

    © The Goldman Sachs Group, Inc., 2019. All rights reserved Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet.