• CIMD - Marcus by Goldman Sachs – Strategic Initiatives & Execution Team - Creative Services Project Manager – Associate - Chicago

    Location(s) US-IL-Chicago
    Job ID
    Schedule Type
    Full Time
    Consumer Banking
    Consumer and Investment Management Division
    Business Unit
    Brand Mgmt and Comms
    Employment Type


    The Consumer and Investment Management Division includes Goldman Sachs Asset Management (GSAM), Private Wealth Management (PWM) and our Consumer business (Marcus by Goldman Sachs). We provide asset management, wealth management and banking expertise to consumers and institutions around the world. CIMD partners with various teams across the firm to help individuals and institutions navigate changing markets and take control of their financial lives.



    Consumer, externally known as Marcus by Goldman Sachs, is comprised of the firm’s digitally-led consumer businesses, which include our deposits and lending businesses, as well as our personal financial management app, Clarity Money. Consumer combines the strength and heritage of a 150-year-old financial institution with the agility and entrepreneurial spirit of a tech start-up. Through the use of machine learning and intuitive design, we provide customers with powerful tools that are grounded in value, transparency and simplicity to help them make smarter decisions about their money.


    Job Summary & Responsibilities

    • Responsible for workflow and project management of inbound creative projects, including design and copy requests for items such as collateral materials, digital ads, social and digital content, customer communications and video for a consumer finance business
    • Understand the creative development process and shepherd creative deliverables from end to end
    • Understand the nature of an internal ad agency business and be able to manage a team / work directly with art director, copywriters and digital designers
    • Maintain equal commitment to both creative excellence and productivity metrics
    • Monitor work stream performance, including developing reporting and monitoring metrics as well as identifying issues and making recommendations to resolve
    • Work to demanding timescales in a fast-paced team working environment with the ability to work across geographies at times
    • Maintain a complex project planning document for meeting project milestones and contractual deadlines with multiple senior level stakeholders across teams, as well as Legal and Compliance
    • Lead the delivery of new project management tools and techniques
    • Represent the Creative Services team to deliver communications to the wider program
    • Proactively identify ideas to improve processes
    • Continuously monitor latest marketing trends and competitive products and services that fall under CIMD product domain and resonate with current and potential customers
    • Plan, manage and execute creative deliverables that meet quality expectations  and ensure customer satisfaction


    • Self-directed team player with ability to drive high performance and work both independently and in a team-oriented and fast paced environment
    • Proven ability to lead by example, with a positive attitude
    • Ability to think creatively and innovatively
    • Ability to shift priorities and resources and deadlines “on the fly” as projects evolve
    • Excellent visual, verbal and written communication
    • Excellent technical skills around CRM software, video, audio and digital content creation
    • Technical knowledge that guides clients and account teams to the right talent and solutions for creative projects
    • Budgeting and negotiation skills
    • Ability to set, meet and exceed targets
    • Ability to manage change 

    Basic Qualifications

    • 5 – 8 years of in-house or agency experience
    • Experience working with senior stakeholders, including Legal as well as leading a team
    • Excellent communication and presentation skills
    • Excellent project management skills
    • Experience in a highly regulated industry a plus
    • Experience managing internal creative teams and vendor relationships through projects
    • Experience identifying, contracting and managing all types of creative resources and vendors from freelancers to printers to experiential production
    • Strong analytical, problem-solving, project management and program management skills
    • Strong stakeholder management
    • Ability to interact and influence at all levels and across functions within an organization and across geographies
    • Ability to develop excellent relationships at all levels within an organization
    • Ability to balance strategic focus with tactical implementation/execution
    • Ability to effectively manage multiple projects at the same time
    • Ability to develop, implement and execute marketing initiatives and activities for CIMD product brand
    • Strong sense of detail and urgency, with the ability to motivate others to deliver
    • Proficient use of Microsoft Office Suite to include Word, Excel, Outlook and PowerPoint
    • Bachelor’s degree


    The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.

    © The Goldman Sachs Group, Inc., 2019. All rights reserved Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet.