HCM, Change Management Lead, Vice President - New York

Location(s) US-NY-New York
Job ID
Schedule Type
Full Time
Vice President/Executive Director
Human Capital Management
Business Unit
Organizational Design
Employment Type




The VP of HCM Change Management is responsible for embedding organizational change management (OCM) practices into the Goldman Sachs HR Transformation program to achieve the desired business outcomes. This role is responsible for leading, directing, coordinating and providing visibility into the Human Capital function’s change management efforts. The role creates change management strategies and develops change work-streams that maximize employees’ change readiness and adoption of those strategies. The role is focused on the activities required to help individual stakeholders understand, adjust to, and adopt the new practices, processes, and tools that the firm is implementing.


Our division is at the forefront of supporting business growth and change at Goldman Sachs by recruiting, developing, and rewarding the firm’s people. Our teams advise, design, and implement strategies, processes, and technologies that help our people advance professionally, drive productivity, and help the firm and our clients achieve superior results. We look for individuals with strong problem solving and analytical skills, innovative thinking, and intellectual curiosity who want to make an impact on the success of the firm’s most valuable asset, our people.




Human Capital Management (HCM) recruits, develops and rewards the people of Goldman Sachs.  Our teams design and implement strategies, processes and technologies that help them advance professionally, drive productivity and help the firm and our clients achieve superior results.  We look for individuals with strong problem solving and analytical skills, innovative thinking and intellectual curiosity who want to make an impact on the success of the firm’s most valuable asset, its people. 

The Organizational Design team in HCM uses data and technology to optimize organizational structures and enhance organizational performance, from problem definition to execution.  We partner with senior leaders across the firm to solve some of their toughest organizational problems.  Our team ensures business leaders are well-informed and able to make thoughtful, data-driven decisions around the management and strategy of their business and their people.



  • Lead the implementation of a structured change management methodology to facilitate change and promote commitment to adapt to the change; tailor this methodology to be culturally appropriate for Goldman Sachs Human Capital Management.
  • Conduct a scan of the environment to identify potential challenges for stakeholders, such as skill gaps, doubts and uncertainties, to foster a positive acceptance of change; tailor change management plans (e.g. training and orientation) to accommodate the needs of the different stakeholder groups impacted.
  • Create a communications strategy and plan to ensure all employees are fully aware of impending changes.
  • Identify and provide leadership for change agents and change advocates within the stakeholder community by involving trusted informal leaders to create employee understanding, and influence successful organizational change.
  • Design and perform quantitative assessments of change success and change adoption.
  • Solicit feedback from stakeholders to determine the success of change management activities and ensure that behavioral changes align with strategic objectives.


  • Advanced degree in Organizational Psychology, Organizational Behavior, or a relevant discipline preferred.
  • Track record of 3-5 years of successful organizational change experience, with goals to achieve and identify strategic business objectives and benefits.
  • Preferable to have change management experience within both a management consulting environment as well as in industry.
  • Exceptional written and oral communication skills — essential for interacting with key stakeholders across the project, so as to manage, inform and influence successful project outcomes.
  • Good working knowledge of industry-standard project management methodologies and project life cycles.
  • Strong interpersonal skills and the ability to build relationships at all levels within the firm.
  • High level of maturity, demonstrated ability to manage confidential information, and impeccable judgment.
  • Demonstrated ability to work well under pressure; able to manage and execute effectively on multiple, time-sensitive projects, with keen sense of urgency.
  • Openness to feedback and strong self-awareness.
  • Strong detail orientation – highly organized with excellent follow-through and delivery.



At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2020. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity