CONSUMER AND INVESTMENT MANAGEMENT DIVISION (CIMD)
The Consumer and Investment Management Division includes Goldman Sachs Asset Management (GSAM), Private Wealth Management (PWM) and our Consumer business (Marcus by Goldman Sachs). We provide asset management, wealth management and banking expertise to consumers and institutions around the world. CIMD partners with various teams across the firm to help individuals and institutions navigate changing markets and take control of their financial lives.
The firm’s Consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a startup with more than 150 years of experience. Today, we serve millions of customers across multiple products including lending, deposits, financial tools, and our partnership with Apple on Apple Card. We use innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. As we build a leading digital consumer bank and expand into new products and partnerships, we are looking for leaders and individual contributors to join our team.
RESPONSIBILITIES AND QUALIFICATIONS
The ideal candidate is responsible for overseeing all aspects of both Servicing and Regulatory communications for the Marcus Deposits business. Candidate will lead deployment of new customer communications and monitor delivery of existing communications in a timely and accurate manner. Ideal candidate will manage Compliance and Legal communication requirements and ensure conformance to internal control requirements. Candidate will manage a team of analysts who provide day-to-day support to meet the demands of the growing customer portfolio. Candidate must possess the ability to interact and communicate effectively with all levels of the organization, formulate assessments, propose recommendations and report on risks, trends and KPIs in an articulate fashion.
The successful candidate is a personable, detail-oriented problem solver, who possesses strong project management, communication and organizational skills. This role requires a high level of versatility and flexibility, with the ability to anticipate issues before they arise and act thoughtfully yet quickly when they do. The right candidate is extremely data-driven, thrives in a fast-paced, high-pressure environment, and has proven experience managing priorities and working effectively with a variety of internal stakeholders and external third-party vendors. The position requires a strong customer service orientation and the ability to perform a variety of complex, diverse and analytical tasks. This role is ideal for someone who possesses a positive attitude and takes on challenges with a proactive, customer-centric approach.
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.
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