Legal, Servicing and Collections Attorney, Vice President

Location(s) US-TX-Dallas
Job ID
Schedule Type
Full Time
Vice President
Business Unit
Bank Reg/ Consumer & Comm Bnkg
Employment Type




We work at the intersection of finance and law, providing counsel and advice that support activities across the firm. We handle litigation and arbitration, perform research and due diligence, aid in financing and legal filings, deal with contracts and intellectual property rights that show our commitment to clients, shareholders, and regulators. Whether you’re an experienced attorney or a quick learner with a strong interest in financial law coupled with critical thinking skills, our dynamic group might be right for you.


Professionals within Legal provide a wide range of services to our business units. They might help advise on a new product introduction; develop a training program or help defuse a consumer dispute. They preserve the firm’s invaluable reputation for integrity and protect the firm from sanctions with policies and procedures that meet regulatory requirements around the world.

The Legal Department is looking for an experienced professional to be part of a small team tasked with developing the firm’s consumer and small business lending capabilities. This position offers opportunity to work closely with the business teams and colleagues throughout the firm’s legal, compliance, marketing, credit, operations and technology functions to develop and maintain servicing, and collections strategies and communications.



  • Provide legal advice with on servicing and collections strategies
  • Research federal, state and local laws relating to servicing and collections
  • Develop and review customer communication templates 
  • Review consumer complaints with legal and regulatory impact and assist in developing responses 
  • Review call center agent procedures and training materials for compliance with applicable law 
  • Monitor state and federal consumer finance developments with a primary focus on servicing and collections 
  • Assist business with filings in response to consumer and small business bankruptcy process 
  • Assist in the negotiation and management of key vendor relationships 
  • Assist in the development and management of regulatory disclosures
  • Work with Compliance colleagues to facilitate remediation activities 
  • Opportunity to work closely with lawyers from other divisions regarding consumer and small business finance transactions 

Basic Qualifications

  • Knowledge of and direct experience with federal, state and local consumer finance laws and regulations including relating to servicing and collection, including but not limited to, the Fair Debt Collection Practice Act and state corollaries and laws and regulations prohibiting Unfair, Deceptive and Abusive Acts or Practices and state corollaries, the Telephone Consumer Protection A, and secured transactions (including self-help and lien priority analysis) under Article 9 of the UCC
  • Experience drafting consumer communications and responding to consumer complaints 
  • Experience reviewing call center procedures, training, and call scripts 
  • Knowledge of consent orders relating to servicing and collections and formulating strategy changes in response to same 
  • 3+ years’ of relevant experience required in a leading law firm or financial institution 
  • Team player with inherent commercial judgment and strong analytical skills 
  • Excellent attention to detail and strong organizational / project management skills 
  • Superb oral and written communications skills 
  • High level of initiative, integrity, and organization 



At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more:

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