CIMD- Marcus by Goldman Sachs – Product- Delivery- Sr. Analyst- Richardson, TX

Location(s) US-TX-Richardson
Job ID
Schedule Type
Full Time
Senior Analyst
Consumer Banking
Consumer and Wealth Management
Business Unit
Delivery Centralized
Employment Type



Marcus by Goldman Sachs is the firm’s consumer business, combining the entrepreneurial spirit of a startup with 150 years of experience. Today, Marcus has $90 billion in deposits, $7 billion in loan balances and 4 million customers across our lending and deposits businesses, as well as the personal financial management app, Clarity Money. Through the use of insights and intuitive design, we provide customers with powerful tools and products that are grounded in value, transparency and simplicity. We are backed by our unique team, comprised of individual contributors from leading agile technology companies, fintechs and consumer financial services companies, allowing us to disrupt the industry, while helping consumers take control of their financial lives.



The Consumer and Investment Management Division includes Goldman Sachs Asset Management (GSAM), Private Wealth Management (PWM) and our Consumer business (Marcus by Goldman Sachs). We provide asset management, wealth management and banking expertise to consumers and institutions around the world. CIMD partners with various teams across the firm to help individuals and institutions navigate changing markets and take control of their financial lives.



The Marcus Agent Product and Delivery Systems Execution team is seeking an energetic and platform-focused group manager. In this role you’ll apply your strong communication skills and work with key stakeholders across the organization to deliver and sustain the best experiences for our customers and our organization. 

You and the team will work with teams of engineers to drive transformation and to bring agent systems together under common tools and platforms to drive efficiency across Delivery and enable our technology to scale alongside our business. You will work collaboratively across several different teams within the organization including the business, product, engineering and customer service teams.

Strong communication skills are a must to establish rapport, influence and trust with senior decision makers.  Success in this role will also heavily depend on the ability to think both critically and creatively. You will continue to grow and build a team to help infuse new technology and infrastructure into the Marcus organization.  

This is an opportunity to make an impact in the industry – delivering value to both the customer and the organization through thoughtfully coordinated features and seamless agent experiences.



  • Lead an agent product team that delivers high quality work in a fast-paced environment
  • Work across all Marcus business lines, including Card, Deposits and Lending, to bring teams together under common tools and platforms to drive efficiency across Delivery and enable our technology to scale alongside our business.
  • Responsible for Delivery systems execution and troubleshooting
  • Curate, maintain, and communicate impactful roadmap(s) with internal and external stakeholders
  • Write user stories using control-driven design principles with detailed acceptance criteria
  • Groom user and technical stories with developers and validate that features meet expectations
  • Prioritize a product backlog, making informed trade-offs between new feature development, platform investment and optimizations 
  • Collaborate with your team, other internal product managers, the delivery teams and diverse cross-functional teams to ensure cohesiveness of the overall agent product experience


  • Leadership experience, either through a direct reporting relationship or indirectly
  • High emotional intelligence, with an innate ability to recognize and understand the emotions and needs of others  
  • Aptitude for logically breaking down complex problems and communicating solutions with clarity  
  • Self-motivated and proactive team player who takes ownership of and accountability for initiatives
  • Strong organizational skills, such as effectively managing evolving priorities and strict deadlines
  • Preference to work in a highly dynamic and collaborative environment with heavy emphasis on teamwork, consensus and relationships
  • Proficient in major product management applications (i.e. Jira, Confluence)


  • 1+ years of product experience with a desire to work in a fast-paced environment
  • Background in software engineering or technical product management
  • Credit card / financial services industry experience
  • Experience with: cloud software, on-premise software, asynchronous messaging platforms



The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.

© The Goldman Sachs Group, Inc., 2018. All rights reserved Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet.