Senior Technical Writer

Location(s) US-UT-Salt Lake City
Job ID
2021-71584
Schedule Type
Full Time
Level
Vice President
Function(s)
Project/Program Manager
Region
Americas
Division
Engineering
Business Unit
Developer Experience
Employment Type
Employee

MORE ABOUT THIS JOB

What We Do
At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets.

Engineering, which is comprised of our Technology Division and global strategists groups, is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions. Want to push the limit of digital possibilities? Start here.

Who We Look For
Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment.

RESPONSIBILITIES AND QUALIFICATIONS

Details of This Role

Core Engineering provides desktop, mobile and developer environments; shared infrastructure; quality and reliability frameworks; data architectures; and technology risk services for Goldman Sachs and its 10,000+ engineers.

 

Within Core Engineering, the Developer Relations team develops tools and processes for sharing technical information. Working with teams from across Engineering, we oversee development of an internal-facing solutions and documentation platform. As curators, we ensure that products are discoverable and well-understood, that high-quality developer documentation and training materials are available, and that shared practices are communicated effectively.

 

We are growing our Documentation team to support the firm’s engineers and end users. In this role, you will drive the technical implementation of our documentation platform while you will work with geographically distributed product teams to ensure their documentation meets the needs of the target audience through consultation, information design, and curation. You will advocate best practices from both a technical and written approach as we transform the firm’s documentation strategy by following a docs-as-code model.

 

To be successful, you will have a clear understanding of the challenges developers face and how tools and documentation can help resolve them.

 

Responsibilities

  • Steer the technical implementation of our docs-as-code approach to developer documentation in collaboration with our development team.
  • Engage with product teams to understand their technical requirements for publication to our developer site.
  • Continuously improve the firm’s technical documentation in collaboration with engineers, product managers, developer advocates, and other technical writers.
  • Contribute to the improvement of the team’s styles and processes as we scale to support a growing product and customer base.
  • Act as a technical documentation evangelist and coach engineers and product managers on best practices and guide their technical implementations.
  • Partner with engineers and product managers to author developer documentation, including high-level overviews, references, examples, tutorials, and more.
  • Shape the development of documentation tools and their integration into the software development environment.
  • Work with product teams as they onboard onto our platform by guiding them through the process and getting hands-on with content creation.

 

Requirements

  • Excellent written and oral communication abilities.
  • 5+ years’ experience with technical writing, with a focus on developer documentation.
  • Experience with Git, HTML/CSS, and at least one programming language (professional experience or otherwise).
  • Experience managing a doc-as-code environment and working with static site generators.
  • Understanding of Markdown/MDX, JavaScript, and React.
  • Passion for assisting developers with documenting their product, from both a written and technical perspective.
  • Positive team attitude and a willingness to get hands-on to resolve problems from both a tooling and perspective.
  • Ability to deliver against tight deadlines and handle multiple, competing demands.

ABOUT GOLDMAN SACHS

The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world. 

 

© The Goldman Sachs Group, Inc., 2021. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity