The Executive Office plays an integral role in setting and advancing Goldman Sachs’ strategy and in supporting and enhancing the firm’s distinctive culture. Our goal is to provide our people, clients, shareholders and the broader public with information about the breadth of our global efforts, highlight our focus on delivering sustainable, long-term returns for our shareholders, and demonstrate our commitment to making an impact on the communities where we live and work and on society more broadly.
Led by the firm's first Chief Marketing Officer, the marketing function at Goldman Sachs is backed by momentum and a broad imperative to unify the discipline, helping to codify a business-critical function seen as core to the firm's future growth. As such, GS is focused on building out a data-and-technology enabled team of growth marketers, delivering value for the brand and the business. The organization will consist of COE teams including Brand Marketing, Marketing Strategy & Transformation, Content, and Media, as well marketing teams for each of our revenue divisions. Together, this function will collaborate to build a unified, scalable, and consistent approach to marketing the brand and its offerings. Our mission is to be a demonstrable force multiplier for the businesses we serve.
The Goldman Sachs Research & Marketing Effectiveness team is one of the COE groups within the Global Marketing organization. Our mission is to enable the firm to make data-driven decisions by providing actionable insights that drive business and commercial outcomes. We consult with our partners in the firm's business units (e.g. Consumer Wealth Management, Asset Management, Investment Banking, Global Markets, Executive Office, etc.) to understand key business questions and marketing objectives, and provide hands-on service to design qualitative and quantitative research to drive the business forward.
The Research & Marketing Effectiveness team relies on critical support from a group of highly-skilled operations specialists to support and project manage complex research programs. Our operations specialists work to provide high quality and reliable research participants; create thoughtful, targeted, and effective communication; and develop the operational infrastructure to support a growing global research team.
In collaboration with our researchers, this role will help to architect the implementation of our internal clients' research programs. The research operations specialist will be able to evaluate the maturity of our internal clients' research programs and promote process efficiency and sophistication for both fledgling and mature research programs. The operations specialist will have a deep interest in trends in customer and market research, technology products, and will partner with our researchers to drive innovation in how the firm implements its research, including evaluation and onboarding of external vendors and development of internal products and research solutions.
The ideal candidate is an expert project manager with an acute attention to detail – able to simultaneously oversee research initiatives for multiple stakeholders. A well-qualified operations specialist will have a keen eye for opportunities to innovate and drive efficiency and an affinity toward optimizing processes to increase research productivity, while upholding the Goldman Sachs standard of treating our people, including research participants, with the utmost respect.
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