CWM - Marcus by Goldman Sachs - Business Risk, Head of Processes - Vice President - Wilmington, DE

Location(s) US-DE-Wilmington
Job ID
Schedule Type
Full Time
Vice President
Consumer Banking
Consumer and Wealth Management
Business Unit
Loans Prod Strategy and Cust E
Employment Type


Consumer and Wealth Management (CWM)

Across Consumer and Wealth Management (CWM), Goldman Sachs helps empower clients and customers around the world reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for consumers to better spend, borrow, invest, and save. Across CWM, our growth is driven by a relentless focus on our people, our clients and leading-edge technology, data and design.


Our Impact
We are seeking a risk professional to support our Consumer Business Risk team. The team is responsible for first-line operational risk management across the Consumer businesses, including supporting new product and feature development, conducting risk assessments, identifying and managing issues, conducting risk-based monitoring, facilitating risk reporting, and preparing responses for regulators.

The successful candidate will:
· Work with business functions and cross-divisional stakeholders (e.g., technology, operational, and vendor risk) to identify risk-focused requirements associated with build of new products and features (experience in transactional products, such as credit cards and checking, a plus)
· Drive implementation of issues and incident management framework for both existing and emerging businesses
· Identify and assess operational and resilience risks and required controls, both periodically and in response to new products/features and business environment changes
· Review and provide recommendations regarding business processes associated with emerging or otherwise significant risks
· Work across the consumer businesses to facilitate consistency in risk management approach
· Facilitate issue and incident identification and provide effective challenge to business with respect to resolution
· Manage and enhance analytical risk reporting for the business units
· Interface with internal and external audit and regulators, including exam management

· Bachelor’s degree or equivalent military experience
· 7+ years work experience in, or working with, first or second line risk management teams including Business Risk, Operational Risk, Legal, Compliance or Financial Crimes Compliance
· Experience with retail consumer banking products (including transactional products), including knowledge of operational and compliance risk management and applicable regulatory requirements
· Ability to drive a culture of risk management and compliance, while delivering a world class customer experience
· Ability to communicate effectively with senior management, key stakeholders and counterparts
· Self-starter with strong organizational skills and the ability to drive multiple projects concurrently
· Proven ability to apply strategic thinking to complex organizational and business issues



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