CWM - Marcus by Goldman Sachs - Creative Director- VP- Chicago

Location(s) US-IL-Chicago
Job ID
Schedule Type
Full Time
Consumer Banking, Digital Marketing
Consumer and Wealth Management
Business Unit
Brand Mgmt and Comms
Employment Type


Consumer and Wealth Management (CWM)

Across Consumer and Wealth Management (CWM), Goldman Sachs helps empower clients and customers around the world reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for consumers to better spend, borrow, invest, and save. Across CWM, our growth is driven by a relentless focus on our people, our clients and leading-edge technology, data and design.



The firm’s Consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a startup with more than 150 years of experience. Today, we serve millions of customers across multiple products including lending, deposits, financial tools, and our partnership with Apple on Apple Card. We use innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. As we build a leading digital consumer bank and expand into new products and partnerships, we are looking for leaders and individual contributors to join our team.



Job Summary


Seeking a Creative Director with experience managing a creative team in a fast-paced environment. As a co-lead of the internal Creative Services team, this role will collaborate with team members in Brand, Product, Marketing, Content, Operations, Design, and Legal departments. This role will report directly to the head of integrated marketing and communications and will be responsible for ensuring creative is customer-centric, accurate, and legally-compliant all in a fast-paced, agile environment.



  • Oversee the visual direction and execution for email, display ads, social assets, and papercut illustrations
  • Help manage the Creative Services team's overarching goals and strategy for the team's growth and productivity
  • Operate as a design expert to solve business needs across marketing and brand assets
  • Continue evolving brand visual identity in collaboration with other internal teams
  • Provide crisp creative thinking and execution of design assets that will be deployed across various channels (digital display, direct mail, social media, email, landing pages and video)
  • Drive consistent design solutions across multiple lines of business
  • Balance high-level creative direction with day-to-day creative execution
  • Manage and mentor team of other designers
  • Co-lead internal creative agency

Basic Qualifications

  • 10-15+ years of design experience in a professional setting
  • Experience mentoring junior designers and other team members
  • Experience within an advertising or in-house agency
  • Experience in the banking/financial services industry is a plus
  • Experience with the latest technologies such as Adobe CC, HTML5, CSS, JavaScript, PHP, Figma, Sketch, Google Web Designer, After Effects, Cinema 4D, etc.
  • Experience with responsive web and email design
  • Experience with digital asset management and project workflow platforms

Preferred Qualifications

  • Able to communicate challenges as well as solve them
  • Able to prioritize, problem solve and work independently
  • No-drama team player that is calm under pressure
  • Strong sense of urgency and ability to meet deadlines
  • Able to work on multiple projects simultaneously and deal effectively with multiple leaders
  • Strong interpersonal, organization and planning skills



At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at

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