Corporate and Workplace Solutions – Change Management - Document Digitization – Vice President - Dallas

Location(s) US-TX-Dallas
Job ID
Schedule Type
Full Time
Vice President
Corporate and Workplace Solutions
Business Unit
Client Engagement
Employment Type


Who We Are

The Corporate and Workplace Solutions Division (CWS) is comprised of Corporate and Workplace Solutions and the Office of Global Security. Our team focuses on commercial management, client support, advisory solutions, strategic planning, risk management, people security, real estate strategy and the enablement of collaboration and productivity tools across the firm.


Corporate and Workplace Solutions

We deliver a world-class work experience and environment, managing the firm’s corporate real estate strategy, client engagement solutions, essential commercial and risk management functions and flexible digital workstyles that drive the firm’s operating efficiency and productivity.


How We’re Organized


Real Estate - Encompasses end-to-end strategic real estate work from transactions to facilities. Departments include Real Estate Strategy, Real Estate Development and Facilities.


Spend Management - Aligns all commercial advisory and risk management functions that drive operating efficiency. Departments include Product Finance, Strategic Sourcing, Third Party Governance, Procure to Pay and Infrastructure & Transformation.


Client Engagement - Reflects partnership with internal clients in developing and delivering world-class solutions for the firm. Departments include Document Management, Events, Hospitality and Travel.


CWS Engineering - Aligns all engineering functions integral to the successful performance of the division. Departments include Digital Workplace, Client & Production Engineering, Corporate Engineering and Spend, Data and Automation and Product Success and Delivery Engineering.


Divisional Management (COO) - Aligns division-wide functions to drive strategic cohesiveness, consistency and efficiency. Departments include Business Unit Management, Communications and User Engagement, Risk and Environmental, Social & Governance.




Document Management sits within the Client Engagement business unit of the Corporate and Workplace Solutions division. The team manage a portfolio of critical functions that offer client communications and workplace productivity solutions.  This role seeks a proven leader to centralise the management of currently distributed activities under global leadership.


Reporting to the head of the Document Management Group (DMG) in Dallas, this is a global role that includes projects across all service lines. You will lead and deliver multiple high value, high visibility transformational projects that support the change agenda for the Document Management Group.  Typical projects span a range of areas including digitization, automation, risk & control, and operating efficiencies. To deliver these projects, you will partner with the business managers, engineering, finance and procurement. In addition to project management, a portion of this role is responsible for running a business service.  As a business manager, you will help shape the strategic vision, growth and transformation of global services.  The day to day vendor management includes ensuring exceptional client service, spend and contract management.


Job Summary & Responsibilities, Basic Qualifications, Preferred Qualifications




  • Drive transformational change around the business, including multiple service lines
  • Lead complex and high-priority projects, driving executional excellence, ensuring successful delivery of projects against strategic priorities
  • Partner extensively with functional teams and vendor partners on key projects
  • Manage sponsors and stakeholders with competing priorities, resourcing levels and time constraints across all typical project phases.
  • Partner with business managers and vendors to assess and streamline processes in order to mitigate risk or control issues and generate efficiencies.
  • Own high profile vendor relationship(s) involving day to day operations management, contract management, and vendor oversight
  • Ensure vendor meets SLAs; Conduct weekly meetings and quarterly business reviews
  • Act as a point of escalation in resolving vendor conflict and service challenges
  • Leverage data and analytics for decision making




Basic Qualifications


  • Proven track record of scoping a new project and driving its delivery on time and within budget
  • Strong analytical, problem-solving, and decision making skills
  • Excellent interpersonal and stakeholder management skills
  • Ability to combine tactical and strategic thinking
  • Excellent communication skills both written and oral; candidates should have comfort presenting and facilitating discussions
  • Detail oriented with the ability to quickly identify and learn pertinent information across wide range of businesses
  • Proven ability to lead by example, with a positive attitude
  • Proficient in Microsoft Word, Excel, PowerPoint, Project & Visio or other business process management software.



Preferred Qualifications


  • Experience in management consulting or the financial services industry – preferred
  • 5 - 7 years of project management experience
  • Project Management Certification
  • Bachelor’s Degree