CWM - Marcus by Goldman Sachs - Creative Services- Copywriter

Location(s) US-IL-Chicago
Job ID
Schedule Type
Full Time
Consumer Banking, Digital Marketing
Consumer and Wealth Management
Business Unit
Brand Mgmt and Comms
Employment Type


Consumer and Wealth Management (CWM)

Across Consumer and Wealth Management (CWM), Goldman Sachs helps empower clients and customers around the world reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for consumers to better spend, borrow, invest, and save. Across CWM, our growth is driven by a relentless focus on our people, our clients and leading-edge technology, data and design.



The firm’s Consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a startup with more than 150 years of experience. Today, we serve millions of customers across multiple products including lending, deposits, financial tools, and our partnership with Apple on Apple Card. We use innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. As we build a leading digital consumer bank and expand into new products and partnerships, we are looking for leaders and individual contributors to join our team.




We are looking for a Copywriter to support our consumer financial services platform, Marcus by Goldman Sachs. As Copywriter, you will be responsible for ensuring our customers and prospects have the information they need to make smart decisions about their money. You will write a variety of communication types including customer service letters and emails, marketing emails, online display advertising, paid search ads, website copy, FAQs, call center talking points, and more for our Deposits, Lending, Checking and Invest businesses. As part of an internal Creative Services team and collaborating with stakeholders in Brand, Product, Marketing, Operations, Legal and Compliance, you will craft messaging that is customer-centric, accurate, and legally compliant and drives a response from the reader.



  • Quickly become an expert in our business, products, and customer-centric brand
  • Collaborate with cross-functional teams (e.g. Product, Marketing, Operations, Design, Legal and Compliance) to create copy according to creative brief specs and schedule
  • Produce copy according to brand guidelines and in the Marcus voice
  • Work with designers to develop concepts and execute first-class creative materials
  • Write copy that meets regulatory and compliance requirements
  • Solicit and receive feedback and approvals from stakeholders
  • Manage multiple projects and deadlines, from quick-turns to longer, in-depth projects


  • 5+ years of professional experience in advertising/marketing copywriting, with a focus on consumer direct response and digital platforms.
  • Demonstrated customer focus in copywriting projects
  • Ability to translate and simplify complex concepts into everyday consumer language
  • Experience with financial products is a plus
  • Proactive team player, able to synthesize multiple inputs and feedback from various stakeholders
  • Natural curiosity and instinct to ask questions, learn and challenge  
  • Organization and project management skills
  • High degree of personal accountability for results
  • Flexibility and ability to adapt to changing needs and priorities



At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more:

© The Goldman Sachs Group, Inc., 2020. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity