CWM - Marcus by Goldman Sachs - Fraud Risk Strategy ATO - Associate - Richardson, TX

Location(s) US-TX-Richardson
Job ID
Schedule Type
Full Time
Consumer Banking, Fraud
Consumer and Wealth Management
Business Unit
DigFin Risk,Fraud,Collections
Employment Type


Consumer and Wealth Management (CWM)

Across Consumer and Wealth Management (CWM), Goldman Sachs helps empower clients and customers around the world reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for consumers to better spend, borrow, invest, and save. Across CWM, our growth is driven by a relentless focus on our people, our clients and leading-edge technology, data and design.



The firm’s Consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a startup with more than 150 years of experience. Today, we serve millions of customers across multiple products including lending, deposits, financial tools, and our partnership with Apple on Apple Card. We use innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. As we build a leading digital consumer bank and expand into new products and partnerships, we are looking for leaders and individual contributors to join our team.


Within Marcus, this role is in Account Takeover Fraud Strategy team. The team is responsible for preventing Account Takeover losses across product lines. This involves analyzing & understanding Account Takeover fraud losses and consequently strengthening our authentication controls while ensuring superior customer experience. Ultimately, team’s goal is to prevent fraudsters from being able to impersonate the customer.


 Responsibilities And Qualifications

Your impact
As part of Account Takeover team, you would be working on designing & implementing authentication strategy for existing & upcoming product lines. This includes working with external vendors and internal stakeholders to build cutting edge authentication capabilities and working with our fraud servicing teams to come up with appropriate processes/procedures to service the customers.

 You would combine data analysis with in-depth account takeover fraud knowledge gleaned from case reviews to identify gaps in our strategy and create appropriate remediation strategy for same. You would be independently leading multiple projects partnering with multiple stakeholders across product, technology, operations and tech risk to execute on these projects.


We have a fast paced result driven culture and we are looking for individuals who are proactive and can work with a sense of urgency. The candidate should have a sense of ownership and should be able to drive results independently while working on multiple concurrent projects.


  • Minimum 3 years’ experience of risk management in the financial services industry
  • Prior experience in Fraud Risk management or Fraud Risk Operations is strongly preferred
  • Strong project management skills and attention to detail is a must
  • Ability to collaborate in a team environment, communicate effectively & influence others
  • Strong problem solving
  • Strong commitment and work ethic



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