Associate with Goldman Sachs Services LLC in Salt Lake City, UT.
Duties: Associate with Goldman Sachs Services LLC in Salt Lake City, UT. Multiple positions available. Specialist role within the AppBank Operations team supporting the Price Verification application, which is a system used by Trader Managers to verify the price of derivatives in order to produce the Firm’s monthly/quarterly PnL reports for regulatory reporting purposes. Work actively with team members in AppBank and App Dev to analyze and resolve application issues. Identify defects, discrepancies, and trends by ways of code debugging and log analysis. Resolve incidents and effectively communicate with users, application owners and senior stakeholders across all areas. Improve application stability and performance by observing patterns and recurring failures and/or issues, and advise application owners on permanent fixes accordingly. Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency. Develop reports that provide trending statistics to track and manage application health and support service performance. Document repetitive error resolutions in the form of run books for Level 1 to be able to handle the failures. Analyze and quantify the current trends in failure alerts and help to transform the existing process to make it more efficient and cost-effective.
Job Requirements: Master’s degree (U.S. or foreign equivalent) or Bachelor’s degree (U.S. or foreign equivalent) in Computer Science, Electrical or Electronics Engineering or a related technical field. Minimum two (2) years of experience with a Master’s degree or five (5) years of experience with a Bachelor’s degree in the job offered or a related role within the technology industry. Prior experience must include two (2) years of experience with a Master’s degree of five (5) years of experience with a Bachelor’s degree with: Coding using Java or C++ programming languages; working with database technologies including Sybase ASE or DB2; and using scripting languages. Prior experience must include two (2) years with: Debugging and resolving complex technical and user reported issues; using Unix operating system to create files, move files, and write shell scripts; and troubleshooting application issues including identifying defects, discrepancies, and trends by ways of code debugging and log analysis. Prior experience must include (1) year with: Performing transformation to reduce risk and manual effort.
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