CWM - Marcus by Goldman Sachs - Credit Card Business Controls & Monitoring - Associate - Wilmington, DE

Location(s) US-DE-Wilmington
Job ID
Schedule Type
Full Time
Consumer Banking, Risk Governance, Risk Management
Consumer and Wealth Management
Business Unit
DigFin Project Digital Product
Employment Type


Consumer and Wealth Management (CWM)

Across Consumer and Wealth Management (CWM), Goldman Sachs helps empower clients and customers around the world reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for consumers to better spend, borrow, invest, and save. Across CWM, our growth is driven by a relentless focus on our people, our clients and leading-edge technology, data and design.


Role Objectives

  • Ensure that Operational activities are executed in compliance with internal policies and standards and meet all regulatory requirements.
  • Support multiple operation functions and groups by identifying and mitigating operational risk and control objectives and strategy as it aligns to bank standard and policy.


  • Oversee the creation, implementation, and management of RCSA’s for supported groups.
  • Develop strategic plans to test control design and effectiveness; identify and drive improvements as noted.
  • Work across groups to close and remediate incidents, risk events, and issues; assist in root cause identification and identify and fix control gaps as noted.
  • Complete risk assessment for inherent risk, control overlays and remaining residual risk.
  • Oversee and collaborate with internal and external auditing and testing as necessary.
  • Proactively seek continuous improvement of the risk and control framework; act in a leadership capacity to drive positive change across the organization.

Main Qualifications

  • Demonstrated experience in the Financial industry; Credit Card experience a plus.
  • Experience managing or working in a heavily controlled industry and environment.
  • Bachelor’s Degree or higher.

Additional Qualifications

  • Experience working in Bank Operational groups or Call Centers.
  • Understanding or background of operational risk and controls, audit, or compliance.



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