CWMD- Marcus by Goldman Sachs-Credit Specialist- Draper, UT

Location(s) US-UT-Draper
Job ID
Schedule Type
Full Time
Call Center Representative
Call Center, Consumer Banking
Consumer and Wealth Management
Business Unit
Loans Delivery
Employment Type


Consumer and Wealth Management (CWM)

Across Consumer and Wealth Management (CWM), Goldman Sachs helps empower clients and customers around the world reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for consumers to better spend, borrow, invest, and save. Across CWM, our growth is driven by a relentless focus on our people, our clients and leading-edge technology, data and design.



The firm’s Consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a startup with more than 150 years of experience. Today, we serve millions of customers across multiple products including lending, deposits, financial tools, and our partnership with Apple on Apple Card. We use innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. As we build a leading digital consumer bank and expand into new products and partnerships, we are looking for leaders and individual contributors to join our team.



  • Reviewing and assessing risk by accurately verifying income, employment and other required documentation during the loan application process.
  • Perform outbound calls to customers to successfully move their applications through the various steps to disbursement.
  • Calculate and evaluate income, both salary & hourly, variable income, bonus/commission/overtime, as well as a variety of additional types of income sources.
  • Document all efforts for each assigned account in accordance with established procedures and compliance policies.
  • Appropriately raise and/or escalate problems and issues to management.

Basic Qualifications

  • Two to Three years’ financial services experience with at least one of those years in loan originations. 
  • High School Diploma or GED
  • Passion for delivering a great customer experience at scale
  • Strong communication skills and ability to empathize with customers
  • Strong analytical skills and ability to review and assess risk


Preferred Qualifications

  • Bachelor’s degree or equivalent military experience 
  • Customer service experience
  • Experience in a consumer lending environment 



At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more:

© The Goldman Sachs Group, Inc., 2021. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity