CWM - Marcus by Goldman Sachs - RPA Business Analyst - Associate, Wilmington, DE

Location(s) US-DE-Wilmington
Job ID
Schedule Type
Full Time
Business Analysis, Consumer Banking
Consumer and Wealth Management
Business Unit
DigFin Project Digital Product
Employment Type


Consumer and Wealth Management (CWM)

Across Consumer and Wealth Management (CWM), Goldman Sachs helps empower clients and customers around the world reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for consumers to better spend, borrow, invest, and save. Across CWM, our growth is driven by a relentless focus on our people, our clients and leading-edge technology, data and design.



The firm’s Consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a startup with more than 150 years of experience. Today, we serve millions of customers across multiple products including lending, deposits, financial tools, and our partnership with Apple on Apple Card. We use innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. As we build a leading digital consumer bank and expand into new products and partnerships, we are looking for leaders and individual contributors to join our team.


Your Impact


We are pursuing several growth initiatives within the Marcus credit card portfolio that require sourcing data from external suppliers. You will be part of the data management team within the product group responsible for sourcing the data, normalizing the data into logical data classes, and working with engineering to build a scalable data framework that supports business processes, analytics, reporting, and controls. 




We are seeking a hands-on RPA Business Analyst who will help automate various repetitive business processes:

  • Identify opportunities for business process improvements and present business cases for automation. 
  • Redesign the existing process using RPA tools and implement accurate, productive, and scalable automation.
  • Document the before and after process flows, along with the transition plan
  • Develop regulatory and business important reporting through automated reporting toolkits.
  • Develop mastery of credit card process flows and metrics.

Skills and qualifications

  • Master’s degree or Bachelor’s degree with equivalent work experience.
  • 2-3 years of experience in Robotic Process Automation tools (Blue Prism, UiPath, etc.).
  • Minimum 2-3 years Business Analyst experience in RPA space
  • Be highly collaborative, team orientated and a strong consensus builder
  • Able to work in a fast-paced organization and meet deadlines.
  • Prior experience with credit cards or other lending products is an added advantage.


At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more