CWM - Marcus by Goldman Sachs - Collections Strategy, Recoveries - Associate - Richardson, TX

Location(s) US-TX-Richardson
Job ID
Schedule Type
Full Time
Consumer Banking
Consumer and Wealth Management
Business Unit
DigFin Risk,Fraud,Collections
Employment Type


Consumer and Wealth Management (CWM)

Across Consumer and Wealth Management (CWM), Goldman Sachs helps empower clients and customers around the world reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for consumers to better spend, borrow, invest, and save. Across CWM, our growth is driven by a relentless focus on our people, our clients and leading-edge technology, data and design.



The firm’s Consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a startup with more than 150 years of experience. Today, we serve millions of customers across multiple products including lending, deposits, financial tools, and our partnership with Apple on Apple Card. We use innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. As we build a leading digital consumer bank and expand into new products and partnerships, we are looking for leaders and individual contributors to join our team.


Job Summary & Responsibilities 

  • You will be part of the risk function for the Business: owning the development and build out of our recoveries strategy for Loss Mitigation.
  • You will leverage strategic thinking to build our recoveries intent and infrastructure while utilizing a compliance and customer experience based framework
  • You should be able segment customer populations into unique groups through analytics to optimize recoveries results.
  • You should have experience designing and executing A/B testing in recoveries populations to optimize recoveries results.
  • You will work closely with business partners, legal, compliance and operations to design and execute on the recoveries strategy.
  • You should be able to get buy in on strategic objectives from key internal constituents.
  • You will help design key performance indicators and monitors to ensure recoveries is performing as expected.

Basic Qualifications

  • Bachelor’s degree in a quantitative field (Mathematics, Statistics, Economics, Engineering etc.)
  • At least 4 years of experience in loss mitigation strategy and analytics
  • At least 2 years of experience in recovery strategy and analytics
  • At least 2 year of experience with KnowledgeSeeker, SAS Enterprise Miner or similar statistical software products
  • At least 2 years of experience coding in SQL and proficiency in extracting data from RDBMS databases
  • Experience in building and executing strategic testing agenda including authoring credit decisions
  • Hands-on experience with regression modeling including linear and logistic regression
  • Ability to explain data analysis to drive business ideas and outcomes
  • Strong project and reputational risk management skills
  • Must be self-directed, detail oriented, driven, able to work independently in a team-oriented and fast -paced environment

 Preferred Qualifications

  • Experience with multiple consumer loan products with at least 1 year of experience in unsecured installment loans
  • Experience in building post charge-off recovery strategies
  • Experience in designing and conducting statistically sound tests through robust design of experiments
  • At least 2 year of experience coding in Python or R
  • Experience and/or knowledge in machine learning algorithms (Random Forest, KNN, SVM, Gradient Boosting Algorithms etc.) is a plus
  • Experience designing and building digital collections solutions and strategies is a plus


At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more:

© The Goldman Sachs Group, Inc., 2021. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity