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TECHNOLOGY
Our team of engineers builds solutions to the most complex problems. We develop cutting-edge systems and processes that form the core of our key business and enable transactions to move in milliseconds. We provide real-time access to critical deal information and crunch billions of data points each day to inform firm-wide market insights and strategies. Team members have the opportunity to work at the forefront of technology innovation alongside industry leaders and make significant contributions to the field.
YOUR IMPACT
R&D Engineers are accomplished creative thinkers who contribute their own original perspectives and ideas to a highly collaborative environment that values real world delivery in order to drive business demands and outcomes. As a Research Engineer, you would be working in an enthusiastic and self-starting team of talented individual contributors with diverse opinions who relish the opportunity to pursue a wide variety of challenging problem spaces. Research Engineers are expected to be working with core businesses to fundamentally push the boundaries in FinTech.
As a Research engineer, you will work in an R&D group focused on developing and using AI technology for a variety of applications in the financial industry. As such, you must have a solid working knowledge of machine learning techniques and methods – from knowing how to curate data (collect it, clean it, analyze it), develop labeled data (for supervised learning), to developing appropriate models and evaluating them (including knowing how to break them by generating adversarial examples). You must have a thirst to learn and understand new AI techniques and apply them to the problems at hand.
OUR IMPACT
You will work across a wide range of business units as an elite team of engineers dedicated to delivering business critical priorities, using innovative methods and technologies. The R&D group acts as a surge squad responsible for accelerating a specific high impact Technology Division project driven by our comprehensive research.
NOW YOU WILL FULFILL YOUR POTENTIAL
- Explainable Machine Learning and Applied Artificial Intelligence
- Verification and Security on Distributed Ledgers and Block Chains
- Game Theory and Quantum Computing
- Optimizations in Large Scale Distributed Calculations
- Robotic Process Automation
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SECURITIES
Our core value is building strong relationships with our institutional clients, which include corporations, financial service providers, and fund managers. We help them buy and sell financial products on exchanges around the world, raise funding, and manage risk. This is a dynamic, entrepreneurial team with a passion for the markets, with individuals who thrive in fast-paced, changing environments and are energized by a bustling trading floor.
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What We Do
At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets.
Engineering, which is comprised of our Technology Division and global strategists groups, is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions. Want to push the limit of digital possibilities? Start here.
Who We Look For
Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment.
The Workplace engineering group is leading Goldman Sachs into new technologies for communications and collaboration. Our innovation in web, mobile, social, collaboration and user experience is changing the way we collaborate with our clients and with each other. The Messaging & Core Applications team is looking for an experienced engineer to focus on Microsoft products including Office 365, Windows Server, Exchange, SharePoint, & Office application support, migrations, and on-going steady state projects.
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What We Do
At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets.
Engineering, which is comprised of our Technology Division and global strategists groups, is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions. Want to push the limit of digital possibilities? Start here.
Who We Look For
Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment.
Collaborate with Technology Division teams as a pool of developers dedicated to delivering key priorities. Act as ‘surge squad’ responsible for accelerating a specific high impact Technology Division project.
You will work in a fast paced environment as a member of a global team of exceptional engineers who are at the forefront of delivering innovative platforms that enable state of the art technology solutionsYou will work closely with other technology teams and internal end users to deliver solutions that drive a variety of GS businessesYou will have an opportunity to be part of cutting-edge R&D projects within the firm. We will be looking into building machine learning and blockchain solutions
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Consumer and Commercial Banking (CCBD)
Consumer and Commercial Banking brings innovative solutions to traditional banking activities. We are a global team of lenders, investors, risk managers, skilled marketers, web experts and banking specialists. We provide a suite of solutions to help our customers meet their personal financial goals. We make direct investments in, and risk manage, a portfolio of corporate loans and securities. And we help transform distressed communities through investments and loans of private capital
Digital Finance Description
Digital Finance, a business unit within CCBD, is comprised of the firm’s digitally-led consumer businesses, which include the Marcus deposits and lending businesses, as well as the personal financial management app, Clarity Money. Digital Finance combines the strength and heritage of a 148-year-old financial institution with the agility and entrepreneurial spirit of a tech start-up. Through the use of machine learning and intuitive design, we provide customers with powerful tools that are grounded in value, transparency and simplicity to help them make smarter decisions about their money.
Responsibilities:
As a member of the Workforce Management (WFM) team, you will be working closely with the leadership team for the Marcus by Goldman Sachs contact center. In your role, you will be responsible for the day-to-day mission control work and scheduling based on workload. This role plays an important and influential role for the business, working closely with management, cross-functional teams and other firmwide stakeholders (Technology, Specialists, etc.) to maintain a best-in-class service level.
- Use workforce management software and contact volume data to manage staffing levels
- Manage real-time inbound call traffic to help ensure that service levels are met
- Track technical issues being reported to WFM and work with Technology to identify the root cause
- Apply problem solving / decision making skills to achieve the highest level of operational efficiency
- Support the preparation of ad hoc analysis that enables strong understanding of the business
- Provide suggestions and recommend solutions for possible issues
- Apply sound judgment and demonstrate comfort with ambiguous requests
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Consumer and Commercial Banking (CCBD)
Consumer and Commercial Banking brings innovative solutions to traditional banking activities. We are a global team of lenders, investors, risk managers, skilled marketers, web experts and banking specialists. We provide a suite of solutions to help our customers meet their personal financial goals. We make direct investments in, and risk manage, a portfolio of corporate loans and securities. And we help transform distressed communities through investments and loans of private capital
Digital Finance Description
Digital Finance, a business unit within CCBD, is comprised of the firm’s digitally-led consumer businesses, which include the Marcus deposits and lending businesses, as well as the personal financial management app, Clarity Money. Digital Finance combines the strength and heritage of a 148-year-old financial institution with the agility and entrepreneurial spirit of a tech start-up. Through the use of machine learning and intuitive design, we provide customers with powerful tools that are grounded in value, transparency and simplicity to help them make smarter decisions about their money.
Responsibilities:
Are you passionate about operations, leadership, and using digital tools to provide solutions to consumers? We’re looking for a team member who wants to use their skills and ideas to create and then lead new processes and teams.
- Serve as 2nd level escalation tier for servicing, collections, fraud, onboarding and back office related complaints
- Exceed all quality standards and customer expectations of great service
- Consistently uphold all compliance and regulatory standards in customer dealing
- Provide excellent customer service and provide answers to client questions within set standards
- Follow up on unfavorable surveys responses to understand root cause and remediate/escalate as needed
- Serve as customer advocate for non -regulatory complaints
- Participate in the planning of small to moderate scope projects
- Assist in tracking and trend analysis of customer complaints to the end that we reduce complaints and consistently improve the customer experience
- Ensure efficiency in case management to ensure Turn Around Time targets exceeded for all business units
- Demonstrate advanced knowledge of multiple areas of consumer banking operations
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What We Do
Our global team is a fundamental part of the Prime Brokerage and Clearing Services groups under the Prime Services umbrella within the Securities Division. We drive major business decisions and run business critical systems in the following areas: Client Analytics, Securities Lending & Funding, and Risk. This position focuses Securities Lending & Funding and sits directly on the Securities Lending Desk in Prime Brokerage. In this entrepreneurial role, we build and maintain real-time and scalable trading, pricing, risk, inventory management and funding platforms. While organized in different teams and locations, we pride ourselves in our teamwork across the globe and teams to find solutions that help our business thrive around the world. Our team members have a wide variety of quantitative academic and cultural backgrounds. This diversity helps us to find innovative solutions for our complex business problems.
Your Impact
If you are looking for a high impact position allowing you to fully leverage your strong quantitative, programming and communication skills, then our team is the ideal opportunity for you. You will work closely with securities lending & funding traders. You will establish and build-on partnerships with colleagues across the Securities Division and the Finance Division. You will enjoy a widely scoped role that rewards multi-tasking, initiative and strong execution. You will not only have a direct impact on key revenue stream in Equities and Prime Services business but also have the chance to realize additional revenue opportunities.
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What We Do
At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets.
Engineering, which is comprised of our Technology Division and global strategists groups, is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions. Want to push the limit of digital possibilities? Start here.
Who We Look For
Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment.
Goldman Sachs Technology Risk is leading threat, risk analysis and data science initiatives that are helping to protect the firm and our clients from information and cyber security risks. Our team equips the firm with the knowledge and tools to measure risk, identify and mitigate threats and protect against unauthorized disclosure of confidential information for our clients, internal business functions, and our extended supply chain.
GLOBAL RISK MEASUREMENT & ANALYTICS identifies control weakness, adherence to regulatory requirements, and allows for the continuous control monitoring of individual key performance indicators that demonstrate the value of information security. This program leverages tools and modeling to ensure technology policies and standards address critical risks and adequately address regulatory expectations throughout the Firm.
The Goldman Sachs Group, Inc. is a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and high-net-worth individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in London, Frankfurt, Tokyo, Hong Kong and other major financial centers around the world. The Goldman Sachs Technology Risk organization is a key part of the Goldman Sachs technology organization, and encompasses Information Security, Business Continuity and Risk Advisory functions. The Special High Impact Project team within Technology Risk is tasked with creating software to increase the effectiveness of technology risk controls across the Firm. These projects involve systems across the globe and present the opportunity to interact with all manner of business processing, infrastructure, and people across the Firm, with the desired outcome being quality, near-zero-support systems which positively impact the Firm’s overall technical risk posture. We are seeking to build a team of highly motivated and technically savvy engineers to execute these unique projects, with the opportunity to create new systems as well as uplift existing ones. This position will be based in New York or Bengaluru.
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INVESTMENT MANAGEMENT
We’re a team of trusted advisors who provide innovative investment solutions to help our clients meet their financial goals. From private wealth to asset management, we work with specialists and groups from around the firm to help high-net-worth individuals and institutions across various industries navigate changing markets and make smart investments. We value self-starters with an entrepreneurial spirit, but still provide the support and resources to ensure your success.
YOUR IMPACT
We are seeking a “Portfolio Strategist” within our Americas Client Business Strategic Advisory Solutions (SAS) Group at Goldman Sachs Asset Management (GSAM). In this role, you will be primarily responsible for creating and delivering insight on long-term, strategic portfolio allocation across all investable asset classes – core, satellite, and alternative, and will work with other team members to develop asset allocation topics and positioning ideas with significant commercial impact. Additionally, you will be expected to become familiar with all of the asset classes and techniques used within GSAM’s mutual funds, ETFs, separate accounts, and other investment vehicles Some of the team’s philosophy can be viewed at: https://www.gsam.com/content/gsam/us/en/individual/resources/portfolio-strategy.html
OUR IMPACT
GSAM delivers innovative investment solutions through a global, multi-product platform that offers clients the advantages that come with working with a large firm, while maintaining the benefits of a boutique. GSAM is one of the pre-eminent investment management organizations globally. Critical to the success of GSAM is our ability to leverage a global team of talented professionals to define solutions and lead change across the operational infrastructure. The Americas Client Business falls within GSAM and is responsible for serving clients and driving sales via institutions and financial intermediaries including banks, broker/dealers, independent financial advisors, RIAs, retirement platforms, insurance companies and asset managers.
Developing and utilizing innovative, differentiated techniques in the areas of strategic asset allocation and customized portfolio analysis, the team enhances GSAM product sales efforts globally by providing a high level of technical and consultative guidance to, and via:
- the GSAM sales teams focused on intermediaries serving retail, high-net-worth, and UHNW individual investors, specifically:
- the home offices or headquarters of the intermediaries
- the advisors affiliated with the intermediaries
- institutional clients including public and private pension funds, endowments, foundations, and sovereign wealth funds
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What We Do
At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets.
Engineering, which is comprised of our Technology Division and global strategists groups, is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions. Want to push the limit of digital possibilities? Start here.
Who We Look For
Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative and curious individuals who is excited about technology, and able to evolve, adapt to change and thrive in a fast-paced global environment.
The Cloud Platforms Development team leads public cloud adoption across the firm. They work closely with disparate teams across Goldman Sachs to provide thought leadership and an efficient and effective technology platform. This includes research, design and implementation of tooling, practices and systems that streamline our migration to public cloud providers (notably AWS, GCP and Azure).
As a developer on this team, you will be an essential part of this new and exciting initiative. The ever increasing adoption of public cloud will have a huge impact on the organization, and you have the potential to help shape how the firm operates now and in future.
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FINANCE
We're a team of specialists charged with managing the firm’s liquidity, capital and risk, and providing the overall financial control and reporting functions. Whether assessing the creditworthiness of the firm’s counterparties, monitoring market risks associated with trading activities, or offering analytical and regulatory compliance support, our work contributes directly to the firm’s success. The division is ideal for collaborative individuals who have strong ethics and attention to detail.
SEC Financial Reporting is a sub-group within Financial Reporting responsible for preparing the firm’s quarterly and annual SEC filings (i.e.: 10-Q, 10-K). The team interfaces with global Product Controllers, Legal Entity Controllers (LECs), Funding Controllers, Accounting Policy, Legal and other constituents in order to ensure that reporting requirements are satisfied. In addition, the team reports on peer firm’s quarterly results, key financial metrics and other disclosures.
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WHAT WE DO
At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets.
Engineering, which is comprised of our Technology Division and global strategists groups, is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions. Want to push the limit of digital possibilities? Start here.
WHO WE LOOK FOR
Consumer Digital Finance Technology, Investment Management Division (CIMD).
The Investment Management Division, comprised originally of Goldman Sachs Asset Management and Private Wealth Management, provides asset management and wealth management solutions to world-class institutions and individual investors globally. The division is now the home of the new Consumer Digital Finance portfolio, helping customers meet their personal financial goals through the provision of innovative retail banking products and solutions.
Consumer Digital Finance is comprised of the firm’s digitally-led consumer businesses, which include the Marcus retail deposits and lending businesses, as well as the personal financial management app, Clarity Money. Digital Finance combines the strength and heritage of a 149-year-old financial institution with the agility and entrepreneurial spirit of a tech start-up. Through the use of machine learning and intuitive design, we provide customers with powerful tools that are grounded in value, transparency and simplicity to help them make smarter decisions about their money.
In 2018 the Marcus business was brought to the UK in the form of a simple and accessible savings account; this is just the beginning of the consumer business expanding into the UK and Europe.
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What We Do
At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets.
Engineering, which is comprised of our Technology Division and global strategists groups, is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions. Want to push the limit of digital possibilities? Start here.
Who We Look For
Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment.
Consumer and Commercial Banking (CCBD) Consumer and Commercial Banking brings innovative solutions to traditional banking activities. We are a global team of lenders, investors, risk managers, skilled marketers, web experts and banking specialists. We provide a suite of solutions to help our customers meet their personal financial goals. We make direct investments in, and risk manage, a portfolio of corporate loans and securities. And we help transform distressed communities through investments and loans of private capital. Digital Finance Digital Finance, a business unit within CCBD, is comprised of the firm’s digitally-led consumer businesses, which include the Marcus deposits and lending businesses, as well as the personal financial management app, Clarity Money. Digital Finance combines the strength and heritage of a 148-year-old financial institution with the agility and entrepreneurial spirit of a tech start-up. Through the use of machine learning and intuitive design, we provide customers with powerful tools that are grounded in value, transparency and simplicity to help them make smarter decisions about their money.
-
What We Do
At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets.
Engineering, which is comprised of our Technology Division and global strategists groups, is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions. Want to push the limit of digital possibilities? Start here.
Who We Look For
Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment.
Consumer and Commercial Banking (CCBD) Consumer and Commercial Banking brings innovative solutions to traditional banking activities. We are a global team of lenders, investors, risk managers, skilled marketers, web experts and banking specialists. We provide a suite of solutions to help our customers meet their personal financial goals. We make direct investments in, and risk manage, a portfolio of corporate loans and securities. And we help transform distressed communities through investments and loans of private capital. Digital Finance Digital Finance, a business unit within CCBD, is comprised of the firm’s digitally-led consumer businesses, which include the Marcus deposits and lending businesses, as well as the personal financial management app, Clarity Money. Digital Finance combines the strength and heritage of a 148-year-old financial institution with the agility and entrepreneurial spirit of a tech start-up. Through the use of machine learning and intuitive design, we provide customers with powerful tools that are grounded in value, transparency and simplicity to help them make smarter decisions about their money.
-
What We Do
At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets.
Engineering, which is comprised of our Technology Division and global strategists groups, is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions. Want to push the limit of digital possibilities? Start here.
Who We Look For
Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment.
Consumer and Commercial Banking brings innovative solutions to traditional banking activities. We are a global team of lenders, investors, risk managers, skilled marketers, web experts and banking specialists. We provide a suite of solutions to help our customers meet their personal financial goals. We make direct investments in, and risk manage, a portfolio of corporate loans and securities. And we help transform distressed communities through investments and loans of private capital. Digital Finance Digital Finance, a business unit within CCBD, is comprised of the firm’s digitally-led consumer businesses, which include the Marcus deposits and lending businesses, as well as the personal financial management app, Clarity Money. Digital Finance combines the strength and heritage of a 148-year-old financial institution with the agility and entrepreneurial spirit of a tech start-up. Through the use of machine learning and intuitive design, we provide customers with powerful tools that are grounded in value, transparency and simplicity to help them make smarter decisions about their money.
-
What We Do
At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets.
Engineering, which is comprised of our Technology Division and global strategists groups, is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions. Want to push the limit of digital possibilities? Start here.
Who We Look For
Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment.
Consumer and Commercial Banking (CCBD) Consumer and Commercial Banking brings innovative solutions to traditional banking activities. We are a global team of lenders, investors, risk managers, skilled marketers, web experts and banking specialists. We provide a suite of solutions to help our customers meet their personal financial goals. We make direct investments in, and risk manage, a portfolio of corporate loans and securities. And we help transform distressed communities through investments and loans of private capital. Digital Finance Digital Finance, a business unit within CCBD, is comprised of the firm’s digitally-led consumer businesses, which include the Marcus deposits and lending businesses, as well as the personal financial management app, Clarity Money. Digital Finance combines the strength and heritage of a 149-year-old financial institution with the agility and entrepreneurial spirit of a tech start-up. Through the use of machine learning and intuitive design, we provide customers with powerful tools that are grounded in value, transparency and simplicity to help them make smarter decisions about their money.
-
What We Do
At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets.
Engineering, which is comprised of our Technology Division and global strategists groups, is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions. Want to push the limit of digital possibilities? Start here.
Who We Look For
Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment.
In Finance & Risk Engineering, you’ll find an exciting confluence of computer science, finance and mathematics being used to solve for what our shareholders would like from us – a high return for the right risk taken.
ROI engineers work with multiple finance businesses to drive consistency, efficiency and reuse in the operational workflows towards procurement, expense management and reporting of the firm’s expenses.
Enterprise Design and Global Efficiencies (EDGE) Technology partners with leadership across the firm to create bespoke technology solutions in support of financial management and operational objectives. EDGE systems empower end users by providing timely operational and analytical transparency of revenue reporting, project delivery, and expense management.
Enterprise Design and Global Efficiencies (EDGE) is part of the newly created ROI Engineering group with a mission to transform the organization financially, operationally, and culturally, in order to achieve efficiencies and empower consumers in the business. The team provides innovative platforms and tools which enable senior leaders, CFOs, product owners, finance, management and strategy teams across the firm to analyze their investment structures, drive efficiencies and forecast future changes. Our global team works collaboratively across both New Jersey, and Bengaluru locations.
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Consumer and Commercial Banking (CCBD)
Consumer and Commercial Banking brings innovative solutions to traditional banking activities. We are a global team of lenders, investors, risk managers, skilled marketers, web experts and banking specialists. We provide a suite of solutions to help our customers meet their personal financial goals. We make direct investments in, and risk manage, a portfolio of corporate loans and securities. And we help transform distressed communities through investments and loans of private capital
Digital Finance Description
Digital Finance, a business unit within CCBD, is comprised of the firm’s digitally-led consumer businesses, which include the Marcus deposits and lending businesses, as well as the personal financial management app, Clarity Money. Digital Finance combines the strength and heritage of a 148-year-old financial institution with the agility and entrepreneurial spirit of a tech start-up. Through the use of machine learning and intuitive design, we provide customers with powerful tools that are grounded in value, transparency and simplicity to help them make smarter decisions about their money.
Responsibilities:
Are you passionate about operations, leadership, and using digital tools to provide solutions to consumers? We’re looking for a team member who wants to use their skills and ideas to create and then lead new processes and teams.
- Serve as 2nd level escalation tier for servicing, collections, fraud, onboarding and back office related complaints
- Exceed all quality standards and customer expectations of great service
- Consistently uphold all compliance and regulatory standards in customer dealing
- Provide excellent customer service and provide answers to client questions within set standards
- Follow up on unfavorable surveys responses to understand root cause and remediate/escalate as needed
- Serve as customer advocate for non -regulatory complaints
- Participate in the planning of small to moderate scope projects
- Assist in tracking and trend analysis of customer complaints to the end that we reduce complaints and consistently improve the customer experience
- Ensure efficiency in case management to ensure Turn Around Time targets exceeded for all business units
- Demonstrate advanced knowledge of multiple areas of consumer banking operations
-
Consumer and Commercial Banking (CCBD)
Consumer and Commercial Banking brings innovative solutions to traditional banking activities. We are a global team of lenders, investors, risk managers, skilled marketers, web experts and banking specialists. We provide a suite of solutions to help our customers meet their personal financial goals. We make direct investments in, and risk manage, a portfolio of corporate loans and securities. And we help transform distressed communities through investments and loans of private capital
Digital Finance Description
Digital Finance, a business unit within CCBD, is comprised of the firm’s digitally-led consumer businesses, which include the Marcus deposits and lending businesses, as well as the personal financial management app, Clarity Money. Digital Finance combines the strength and heritage of a 148-year-old financial institution with the agility and entrepreneurial spirit of a tech start-up. Through the use of machine learning and intuitive design, we provide customers with powerful tools that are grounded in value, transparency and simplicity to help them make smarter decisions about their money.
Responsibilities:
As a member of the Workforce Management (WFM) team, you will be working closely with the leadership team for the Marcus by Goldman Sachs contact center. In your role, you will be responsible for the day-to-day mission control work and scheduling based on workload. This role plays an important and influential role for the business, working closely with management, cross-functional teams and other firmwide stakeholders (Technology, Specialists, etc.) to maintain a best-in-class service level.
- Use workforce management software and contact volume data to manage staffing levels
- Manage real-time inbound call traffic to help ensure that service levels are met
- Track technical issues being reported to WFM and work with Technology to identify the root cause
- Apply problem solving / decision making skills to achieve the highest level of operational efficiency
- Support the preparation of ad hoc analysis that enables strong understanding of the business
- Provide suggestions and recommend solutions for possible issues
- Apply sound judgment and demonstrate comfort with ambiguous requests
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INVESTMENT MANAGEMENT
We’re a team of trusted advisors who provide innovative investment solutions to help our clients meet their financial goals. From private wealth to asset management, we work with specialists and groups from around the firm to help high-net-worth individuals and institutions across various industries navigate changing markets and make smart investments. We value self-starters with an entrepreneurial spirit, but still provide the support and resources to ensure your success.
YOUR IMPACT
We are seeking a highly motivated team player for an analyst role within the Goldman Sachs Asset Management (GSAM) Americas Client Business, which is part of our Investment Management Division (IMD). In this role, you will support the day-to-day needs of the Global Consultant Relationship team to win new business and retain existing assets.
OUR IMPACT
Goldman Sachs Asset Management is one of the world’s leading investment managers. With more than 2,000 professionals across 31 offices worldwide, GSAM provides institutional and individual investors with investment and advisory solutions, with strategies spanning asset classes, industries and geographies. Our investment teams represent over 700 investment professionals, capitalizing on the market insights, risk management expertise and technology of Goldman Sachs. We extend these global capabilities to the world’s leading pension plans, sovereign wealth funds, central banks, insurance companies, financial institutions, endowments, foundations, individuals and family offices, for whom we invest or advise on more than $1 trillion of assets.Americas Client Business (ACB) markets GSAM’s investment products and services to institutions, financial intermediaries and advisors. The focus is on building and maintaining long-term client relationships and communicating key themes from the firm’s leading investment professionals. Americas Client Business provides investment solutions across all major asset classes (e.g., fixed income, equities and alternatives) and products including mutual funds, ETFs, separate accounts and alternative investments.The Consultant Relations Team (CRT) collaborates with over 100 investment consultants around the globe, providing insights on our broad suite of investment solutions and access to our investment professionals. Investment consultants advise defined benefit and defined contribution pension plans for corporations, government organizations and unions, as well as not for profits. CRT is committed to partnering with the investment consultant community to inform their analysis of investment solutions on behalf of their clients.
